Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
How are things packed?
We pack our products in plastic cups with cover which is covered in a box of thermocol. Each individual product is packed in cups.
We pride ourselves on the quality of our packaging.
What is the range of locations to which 3D Dot Ice Cream ships their products?
3D Dot Ice Cream now ships to Gujarat and Mumbai.
My order has been shipped. Now how can I track it?
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
Following are some our trusted courier partners:
Tirupati -http://www.shreetirupaticourier.net
What is the estimated delivery time?
We usually dispatch most orders within 48 business hours
Though, we keep 95% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself so that we can live up to our promise of providing fresh, non-expired products.
While we are trying our best to avoid this situation, these products might delay your order. However, in case of international orders, product delivery may get delayed due to reasons attributable to logistics, public holidays, etc.
If you ordered when our stock of ice cream ran out We will target to Delivery all orders within 2 days of order date.
Are there any shipping charges applicable on my order?
Gujarat and Mumbai chipping charges -(Thermocol box + dry ice + courier charge) per Cup 36 rs.